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Solve your problems with our online support
Regularly maintaining the performance of your machine is easy and most problems are quick to resolve.
Visit Vax SupportIf you'd like to email us, we need to capture some key information first to help us complete your request. Please fill out our contact form and we will be in touch as soon as possible.
Phone
Vax UK Customer Service Line:
0330 026 8455
Vax IE Customer Service Line:
1800 928 308
Monday - Friday
9:00am - 6:30pm
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Dont forget to include your model and serial number along with some contact details.
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What happens next?
A support request case number will be generated, and you will receive an automated email with the case number and details your original enquiry. Please keep this email safe and use the case number as a reference for any follow up communication regarding this request.
To provide any additional information on your enquiry, you can reply directly to this email and it will get added to your original support enquiry.